Troubleshooting the Consent Required Error on Instagram: What to Do

Troubleshooting the 'Consent Required' Error on Instagram

Understanding the Issue

Have you encountered the 'Consent Required' error message when logging into your Instagram account? This is not an uncommon occurrence, especially if you have not used the app in a while or if your account settings have been updated. This guide will walk you through the steps to resolve this issue and get back to enjoying your Instagram experience.

What to Do When You See 'Consent Required'

If you are using the Instagram app and you see a 'Consent Required' message, you have a few options to try:

Check if the issue is with the app, try signing in through the Instagram website if you can. As a user found, this can resolve the issue. If you can sign in on the website, the app may also be fixed when you try again. If the app still does not allow you to sign in after signing in on the website, clear the app's cache and data. Sometimes, a simple reset can resolve the issue.

Update your account information and privacy settings. Instagram may prompt you to provide additional information or update your privacy settings. This is a common request to enhance the security and protection of your account. Ensure you review and submit all necessary information to complete the setup of your account.

Check for any fraud alerts or security issues. If you suspect that your account may have been compromised, change your password immediately and review your security settings.

Common Causes and Solutions

The 'Consent Required' error is often caused by updates to the Instagram app, changes in data protection policies, or security concerns. As mentioned, one user found that signing in to the website first fixed the issue with the app. This is likely because the website and the app often share the same backend, so any changes made on one often affect the other.

Another common cause is that the app cache or data may become corrupted. Clearing this cache and restarting the app can help resolve the issue. This can be done easily by going to your device's settings and clearing the cached data for the Instagram app.

Steps to Resolve the Issue

Clear the Cache and Data:

Open the Instagram app on your mobile device. Goto your device's settings and find the Instagram app. Tap 'Storage' or 'Storage Usage', then 'Clear Cache' and 'Clear Data'. This will remove all app data and cache. After clearing, reinstall the Instagram app and sign in.

Sign in via the Website:

Update Your Account Information:

Check Security Settings:

Go to the account settings in the app. Change your password and enable two-factor authentication to increase security.

Conclusion

While the 'Consent Required' error can be annoying, it is often a simple issue that can be resolved by following the steps outlined above. If the problem persists, it might be a good idea to reach out to Instagram support for further assistance.

Remember, maintaining a secure and up-to-date account is crucial for enjoying a smooth and safe user experience on Instagram. Regularly checking and updating your account information, following security best practices, and staying informed about updates from Instagram can help prevent issues like these in the future.