How to Change Your Mobile Number in SBI through SMS and Alternative Methods

Changing your mobile number in the State Bank of India (SBI) is a straightforward process, requiring you to use SMS or visit a SBI branch for assistance. This guide provides detailed steps for both methods to help you successfully update your contact information.

Method 1: Changing Mobile Number through SMS

**Ensure Registration:** Your old mobile number must be registered with SBI before you can proceed with the mobile number change through SMS.

Step 1: Prepare Your New Mobile Number

Your new mobile number should be active and able to receive one-time passwords (OTPs). Ensure you have sufficient balance in your account to send the SMS. Note down your new and old mobile numbers.

Step 2: Send the SMS

Use the following format to send the SMS to the SBI number:

REG New Mobile Number Old Mobile Number

For example, if your new mobile number is 9876543210 and your old mobile number is 1234567890, you would send:

REG 9876543210 1234567890

Step 3: Send to the Correct Number

Send the SMS to one of the following numbers:

9222201122 567676

Step 4: Receive Confirmation

You should receive a confirmation SMS once your request is processed. This confirmation helps in verifying that the transaction was successful.

Alternative Method: Visiting a SBI Branch

If you prefer to visit a branch, here's what you can do:

Step 1: Visit Your Nearest SBI Branch

Go to the nearest State Bank of India branch and request the clerk to help you change your mobile number.

Step 2: Provide Your Personal Details

The clerk will ask you to provide your account number, old mobile number, and new mobile number.

Step 3: Follow Clerical Directions

Follow the clerk's instructions to update your mobile number in the core banking system.

Additional Methods Using Internet Banking

For users with internet banking enabled, the process also includes a few more steps:

Step 1: Receive OTP Confirmation

A SMS containing the following details will be sent to your new mobile number:

Reference No. for Change/Update mobile number: UMXXXXXXXXXXX Your IRATA reference number: XXXXXXXXXX

Once you receive the SMS, you will need to:

Step 2: Use Services at ATM

Swipe your card and select 'Services' tab at an SBI ATM. Input your PIN. Select 'Others' tab and choose 'Internet Banking Request Approval' option. Input the 10-digit reference number for approval of the request.

Step 3: Verify On-Screen Instructions

A successful message will be displayed on the new mobile number, signifying that your mobile number has been updated in the system.

Step 4: Contact Center Verification

If you encounter any issues or need further assistance:

Contact the Bank’s Contact Center using your new mobile number within the next 3 working days. Share your reference number with the contact center person. Verify your identity over a call by providing certain information. Upon successful verification, your new mobile number will be verified and updated in the system.

It is important to protect your personal details by asking for the reference number before sharing any sensitive information.

In summary, changing your mobile number in SBI can be accomplished through SMS, internet banking, or visiting a branch. Each method has its own advantages and steps to follow, ensuring that your contact details are updated with the bank efficiently and securely.